What are snagging issues?
When purchasing a new build in Wales, it’s common to encounter snagging issues—small faults or imperfections that arise from the construction process. These can range from minor cosmetic defects, like poorly painted walls, to more significant problems, such as faulty plumbing or electrical issues. While these problems may seem minor at first, they can quickly escalate if not addressed promptly. In Wales, where new housing developments are on the rise, snagging issues are typically highlighted during a snagging inspection, which takes place before you officially move in. This ensures that any defects are identified early, before you take possession of the property.
Document everything
The first step in handling snagging issues is to document everything thoroughly. During your snagging inspection, make a detailed list of all the defects, including photographs or videos to provide clear evidence of the issues. It’s essential to be thorough—check walls, doors, windows, floors, and all fixtures. Even small problems should be noted, as they can often be easier to fix now than after you’ve moved in. In Wales, where weather conditions can sometimes lead to dampness or condensation issues, it’s important to pay particular attention to areas like dampness, cracks, or gaps, as these could indicate more serious structural concerns.
Notify the builder promptly
Once you have your list of snagging issues, contact your builder or developer immediately. Most new build contracts in Wales have a warranty period during which the builder is responsible for fixing snagging problems. Inform the builder in writing about the issues, including your documented list, and set a timeline for resolution. Keep records of all communication for reference in case you need to follow up or escalate the matter. Be sure to also consult with the National House Building Council (NHBC) or CML (Council of Mortgage Lenders) for guidance on your warranty rights in Wales.
Understand your rights in Wales
It’s crucial to understand your rights as a homeowner in Wales. Builders are legally required to ensure that the property is of satisfactory quality and free from significant defects. If you’re unable to get the snagging issues resolved within a reasonable time, consider seeking advice from a solicitor, or reaching out to the Consumer Code for Home Builders or relevant ombudsman services for assistance. In Wales, consumer protection laws ensure that you’re not left with unresolved issues that could affect your new home’s value and livability.
Stay proactive and organised
Handling snagging issues in a new build requires organisation and persistence. By staying proactive and following the necessary steps, you can ensure that your new home in Wales is finished to a high standard, free from faults that could affect your living experience. Don’t hesitate to take action promptly, as this will help you move in with confidence, knowing that your home is in perfect condition.
Need advice on snagging issues or your new build in Wales?
If you need advice on snagging issues or want to discuss your new build, contact us today to ensure your property is perfect before you settle in. We’re here to help you navigate any issues and ensure your home is ready for you to enjoy.
