There’s something incredibly reassuring about walking into a clean, welcoming space on moving day. A freshly cleaned home, working appliances, and a simple welcome pack with essentials like tea, loo roll, and a note with useful contacts go a long way. It shows tenants you care and sets the tone for a positive relationship from the start. 

Keep it neutral, but not cold 
A neutral colour palette creates a blank canvas, but that doesn’t mean it has to feel bland. Soft, warm tones on the walls and flooring can make a space feel more inviting. Simple, timeless finishes offer versatility, while a few carefully chosen touches—like quality curtains or light fittings—can make a rental feel less clinical and more like home. 

Encourage personal touches 
While most landlords opt for a “no nails in the wall” approach, consider offering alternatives that allow tenants to personalise their space without risking damage. Picture strips, adhesive hooks, and removable wallpaper are a great compromise. You could also include a friendly note in your welcome pack encouraging tenants to add their own flair—within reason. This subtle encouragement can help tenants feel more settled and emotionally connected to their home. 

Furnish with care (if applicable) 
If your property is let furnished, aim for a balance between stylish and functional. Opt for quality over quantity—no one needs three coffee tables. Durable, easy-to-clean fabrics and classic shapes are best. Where possible, consider multifunctional pieces, like beds with storage or extendable dining tables, that support modern, flexible living. 

Think beyond the indoors 
If your property includes a garden, balcony, or even just a shared courtyard, make sure it feels cared for. A tidy, usable outdoor space—even a small one—can dramatically improve the feel of a home. Provide basic tools or low-maintenance plants and let tenants know they’re welcome to enjoy the space in their own way. 

Stay accessible and responsive 
Ultimately, tenants feel most at home when they feel respected and heard. Being approachable and timely with repairs or concerns reinforces that sense of belonging. It’s a small thing, but it can make a big difference—tenants who feel comfortable are more likely to stay longer, take better care of the property, and speak positively about their experience. 

 
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